Service I-Net consists of I-Net two major business units, Omni I-Net and Managed I-Net. These two units provide an array of outsourcing solutions and services that caters to all aspects of IT management, technical support, service delivery and administration.   Service I-Net Omni I-Net Managed I-Net Helpdesk Remote / On-site Support • Incident Management • Problem Management • Change Management • Reporting • System & Infrastructure   Support & Administration • End-User Support • Requests Fulfillment • Problem Resolution • Third Party Vendor   Management • In-House Application Support Asset Management Monitoring • Startup Asset Database • Manage Asset Database • Patch Management • Remote Support • Remote Application    Management • Availability &   Performance Monitor • Reporting

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